Know what you share.

Your account and items

We save your email address, account sessions, drafts, photos and listings so you can return to them on another device. Browsing does not require an account. Uploading photos and using AI analysis require sign-in. During staging, an approved account is also required to create drafts.

Drafts are private. Publishing makes the listing details and display photos public. Display photos have location metadata removed. Keep personal documents and details you do not want to share out of listing photos and descriptions.

Messages and orders

Item conversations are available to their participants. We store the agreed listing, order status, delivery details and payment references to handle the transaction. The seller receives delivery details after payment is confirmed. Authorized operators can review transaction information to handle payment issues and cases.

We save order updates in your notification inbox and email essential updates and deadline reminders to your verified account address. Emails include the item name and order status, but not delivery addresses or private case explanations. Notification history is included in your account export and removed when you close your account. Emails already delivered cannot be recalled.

The services we use

• OpenAI receives copies of your item photos when you request AI analysis. Suggestions need your review before publication. Pluko requests that the generated response is not stored by the API; this does not override the provider’s own data-handling rules.
• Stripe handles payment entry and seller onboarding. Pluko stores payment references and statuses, rather than your full card number.
• Resend delivers sign-in, account-verification and order emails. We store delivery outcomes to identify failed or bounced messages.
• Render hosts the staging application, database and private photo storage.

Payments and delivery events in this sandbox are for testing. No carrier receives an order from Pluko yet.

Cookies and saved progress

Pluko uses cookies for sign-in and access to drafts. Your browser also keeps pending form and retry information so an interrupted request can be recovered. You can sign out on this device or all devices from your account.

Export or close your account

Use your account controls to export your information or request closure. Closure requires a fresh email code, and open orders or disputes must finish first. Closing removes account access and eligible draft data, and signs out every device.

Transaction records and evidence needed for accounting or disputes can remain after closure. Copies already downloaded by someone else cannot be recalled. The production retention schedule and legal privacy notice must be finalized before public launch.